POLICIES & TERMS

Last updated November 10, 2026

ORDER & PICKUP POLICY

Everything at Morgana's is baked in small batches, so we ask you to order ahead and pick up during our set times.

Bakery hours

• Friday and Saturday, 10 am to 1 pm.

• Sunday through Thursday: closed. Weekday pickups are by appointment only, pre-arranged with Morgana at least 2 to 3 weeks in advance. We can't offer next-day or same-week appointments.

Weekly online orders

• Ordering opens Saturday at 3 pm and closes Wednesday at 6 pm.

• Orders are for pickup the following Saturday, 10:30 am to 12:45 pm, at 9711 E. 63rd St., Raytown, MO.

• Payment is due when you place your order.

• What's in the case changes daily and often sells out. Ordering ahead is the surest way to get what you want.

Custom and special orders

• We need at least 2 weeks' notice.

• Pickup is Friday or Saturday only, by appointment.

• A custom order is confirmed only after you have spoken with Morgana and she has approved it.

• Custom orders are not guaranteed until paid in full. Payment in full saves your date.

Cakes

• Cakes are pickup only. We do not deliver cakes.

• Once a cake leaves the bakery, the person picking it up is responsible for transporting it safely.

• We make single-tier and two-tier cakes. We do not make multi-tier wedding cakes.

Holiday orders

• Holiday orders use our separate holiday store, with their own ordering dates and pickup times listed there.

• After you order, book a pickup time using the link provided.

Cancellations and refunds

• Cancel at least 72 hours before your pickup time for a full refund.

• Within 72 hours of pickup, your order is already being made for you, so we cannot offer a refund.

• If something goes wrong with your order, text us at 816-631-3469 and Morgana will work it out with you personally.

Missed pickups

• If you miss your pickup, Morgana will try to reach you to arrange another time to pick up your order.

• If we can't reach you, the order is forfeited and not refunded.

• Running late? Text us at 816-631-3469 before your pickup window ends.

ALLERGEN POLICY

Morgana's is a dedicated 100% gluten-free kitchen. We do not make any item with gluten-containing ingredients.

Other allergens in our bakery

• Dairy, eggs, soy, peanuts and tree nuts are used in our kitchen.

• We are not a nut-free or dairy-free facility.

• We take every precaution to prevent cross-contact, but we cannot guarantee any item is free of these allergens. Please decide based on your own sensitivity.

Dairy-free and vegan items

• Dairy-free items are marked "DF" in our online store.

• Our vegan items are currently limited to our vegan chocolate cake and vegan chocolate cupcakes.

• Ingredients and recipes can change. If an item isn't marked, please ask before ordering.

Certification

• We are a dedicated gluten-free kitchen, but we are not third-party gluten-free certified.

Questions about a specific allergy

• Text us at 816-631-3469 and Morgana will reach out to you personally.

TERMS & CONDITIONS

By using morganaskc.com or ordering from Morgana's Gluten Free Bakery, you agree to these terms.

Orders and pricing

• Prices and availability can change without notice. The price shown at checkout is the price you pay.

• Orders are subject to availability. If we can't fill part of your order, we'll contact you and refund that part.

• Our Order & Pickup Policy above covers ordering windows, pickups, cancellations and refunds.

Product appearance

• Every item is handmade, so color, size and decoration may vary slightly from photos.

Allergens and health

• Please read our Allergen Policy above before ordering. You are responsible for deciding whether a product is safe for you or the people you serve.

• Once an order leaves the bakery, we are not responsible for how it is stored, transported or served.

Website content

• All photos, text and logos on this site belong to Morgana's Gluten Free Bakery and may not be copied without permission.

• Links to other websites are provided for convenience. We are not responsible for their content.

Limitation of liability

• To the extent allowed by law, our liability for any order is limited to the amount you paid for it.

Governing law

• These terms are governed by the laws of the State of Missouri.

Changes

• We may update these policies. The date at the top shows when they last changed.

Contact

816-631-3469 · Morgana@morganaskc.com